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Return Policy


Incorrect or defective units will be replaced. Returns for any other reasons will be charged a 10-20% restocking fee (because the manufacturers charge us those fees).

  • We DO NOT accept returns if the item is used.
  • Credit WILL NOT be issued for damaged or used products. No exceptions.
  • The returned item, along with the original box and packing materials, must be in resellable condition.
  • Returns must be properly packaged and insured, just as you received it.
  • Shipping fees are NOT refundable.
  • The buyer is responsible for return shipping costs.
  • Credit will be issued after inspection of the product and the return requirements stated above are met.

Any defective or wrong item must be reported within 7 days of receipt and the item must be returned within 14 days of receipt. NO EXCEPTIONS.

Please contact us at support@cozycatfurniture.com to obtain a return authorization number and return instructions.


Attention: Returns sent back without a return authorization number are subject to 30% restocking fees. Please DO NOT return any items to us directly.


If you have any additional questions or comments regarding our Return Policy, please e-mail us at support@cozycatfurniture.com .

Thank you!