business days via LTL Freight.
should know the truck (LTL) freight is different than standard
UPS, FedEx or US Mail in that you will be responsible for carrying
Furniture from the back of the truck into your home (or
wherever it is going). You will be contacted by the Freight company
telephone 1-2 days prior to delivery to schedule a delivery appointment.
You will need to be present to sign for the item.
The most important thing to remember
about truck freight is that you MUST inspect the package
at the time of delivery. If the box has any damage,
or if there is any reason for you to be at all concerned about
damage, please write "PRODUCT DAMAGED" clearly on
the sheet that they ask you to sign. This simply insures that
if there is any damage, it will be easy to take care of the
Additional costs may be incurred
if you live on a small street that is not accessible via a
freight truck. In such cases, the freight company will need
to transfer your purchase onto a smaller truck for delivery.
If you know that large moving trucks cannot access your street
(a problem in some cities and rural areas), you must contact
us in advance of placing your order so that we can notify the
freight service and obtain a cost estimate for you before you
place your order.
If you are ordering a very
large item, please keep in mind that you may need a couple
of people to help unload it. Alternatively, most truck freight
companies offer additional services to help you move items
from the truck into your house. Once we email you the tracking
information you can contact the shipper directly to inquire
about additional services. You would be responsible for directly
paying the truck freight carrier for any additional services