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Incorrect or defective units will be replaced. Returns for any other reasons will be charged a 10-20% restocking fee (because the manufacturers charge us those fees).
Any defective or wrong item must be reported within 7 days of receipt and the item must be returned within 14 days of receipt. NO EXCEPTIONS.
Please contact us at firstname.lastname@example.org to obtain a return authorization number and return instructions.
Attention: Returns sent back without a return authorization number are subject to 30% restocking fees. Please DO NOT return any items to us directly.
If you have any additional questions or comments regarding our Return Policy, please e-mail us at email@example.com .